WE'RE MOVING TO CLEVELAND! BUT WE'RE STILL OPEN IN HIGHLAND PARK WITH LIMITED ITEMS!
WE'RE MOVING TO CLEVELAND! BUT WE'RE STILL OPEN IN HIGHLAND PARK WITH LIMITED ITEMS!
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PICKUP GUIDELINES
To ensure that your treats meet our high standards of quality, we require a five hour lead time to properly package your order. This time allows us to carefully prepare and package each treat with the utmost care. Pickup appointments should be scheduled within the available hours noted on the website, with a minimum of 5 hours lead time.
LATE OR NO-SHOW PICKUPS
To ensure that we can provide the best service possible, we kindly ask that you arrive to pick up your order at the designated time. If you arrive later than scheduled, we may not be available to assist you, and we cannot guarantee that your order will still be ready. We appreciate your understanding and cooperation in helping us maintain a smooth and efficient operation.
SHELF LIFE AND STORAGE
We recommend storing your treats at room temperature in an airtight container. They should stay fresh for several days. If you’d like to keep them for an extended period, you can also freeze them; simply place the treats in a freezer-safe container or bag. When ready to enjoy, let them thaw at room temperature for the best taste and texture. This way, you’ll always have delicious cookies on hand, whether you’re savoring them now or later! For a just-out-of-the-oven experience, pop room temperature treats in the microwave for 10-15 seconds.
ALLERGIES
We take allergies and food safety very seriously here, so regretfully, we do not currently offer products that are allergen-free.. Currently, it should be assumed that all products have wheat, nuts, milk, eggs, and soy in their ingredients, or have been cross-contaminated HANDCRAFTED VARIATIONS Each treat we create is made with care, and variations are part of our handmade process. Your cookies might not look identical to the website photo, but they will be very close and just as delicious.
DELIVERY
We do not currently offer delivery.
ORDER ACCEPTANCE
Due to the substantial amount of time and labor that goes into creating custom orders, and the need to ensure that all treats meet our quality standards, Drizzle and Glaze can only accept a certain number of orders per week. Therefore, there may be occasions when we are unable to accept new orders. If we are unable to accommodate your request, we’ll do our best to provide alternatives or suggest another time.
TRANSFER OF RESPONSIBILITY
Once you pick up your treats, the responsibility for their care and condition transfers to you. This means that it's important to handle them with care to ensure they stay fresh and delicious. We take great care in preparing and packaging your treats, but after pickup, factors such as temperature and handling are in your hands. If you have any questions about storage or handling, please don't hesitate to ask us before you leave.
PRIVACY POLICY Effective Date: August 2024
At Drizzle and Glaze, LLC, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit our website. Information We Collect We may collect personal information from you, such as your name, email address, mailing address, and payment information, when you place an order on our website, sign up for our email newsletter, or contact us. We may also collect non-personal information about your website usage, such as the pages you visit and the links you click, through the use of cookies and similar tracking technologies.
HOW WE USE YOUR INFORMATION
We use the personal information we collect to process your orders, communicate with you about your orders or our products, and send you marketing communications if you have opted in to receive them. We may also use aggregated, non-personal information to improve the functionality and user experience of our website.
SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in operating our website and fulfilling your orders, such as payment processors and shipping carriers. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
In certain circumstances, we may also disclose your information to comply with legal requirements, protect our rights and property, or protect the safety of our customers or the public. Data Security
We implement reasonable security measures to protect the personal information we collect, such as encryption and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.
YOUR CHOICES
You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us at the information provided below. You can also request access to, correction of, or deletion of your personal information by contacting us.
Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our website after any changes constitutes your acceptance of the new policy.
Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Drizzle and Glaze, LLC
123 Main Street
Highland Park, IL 12345
(847) 555-1234
PICKUP GUIDELINES
To ensure that your treats meet our high standards of quality, we require a five hour lead time to properly package your order. This time allows us to carefully prepare and package each treat with the utmost care. Pickup appointments should be scheduled within the available hours noted on the website, with a minimum of 5 hours lead time.
LATE OR NO-SHOW PICKUPS
To ensure that we can provide the best service possible, we kindly ask that you arrive to pick up your order at the designated time. If you arrive later than scheduled, we may not be available to assist you, and we cannot guarantee that your order will still be ready. We appreciate your understanding and cooperation in helping us maintain a smooth and efficient operation.
SHELF LIFE AND STORAGE
We recommend storing your treats at room temperature in an airtight container. They should stay fresh for several days. If you’d like to keep them for an extended period, you can also freeze them; simply place the treats in a freezer-safe container or bag. When ready to enjoy, let them thaw at room temperature for the best taste and texture. This way, you’ll always have delicious cookies on hand, whether you’re savoring them now or later! For a just-out-of-the-oven experience, pop room temperature treats in the microwave for 10-15 seconds.
DELIVERY
We do not currently offer delivery.
ORDER ACCEPTANCE
Due to the substantial amount of time and labor that goes into creating custom orders, and the need to ensure that all treats meet our quality standards, Drizzle and Glaze can only accept a certain number of orders per week. Therefore, there may be occasions when we are unable to accept new orders. If we are unable to accommodate your request, we’ll do our best to provide alternatives or suggest another time.
TRANSFER OF RESPONSIBILITY
Once you pick up your treats, the responsibility for their care and condition transfers to you. This means that it's important to handle them with care to ensure they stay fresh and delicious. We take great care in preparing and packaging your treats, but after pickup, factors such as temperature and handling are in your hands. If you have any questions about storage or handling, please don't hesitate to ask us before you leave.
PRIVACY POLICY Effective Date: August 2024
At Drizzle and Glaze, LLC, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit our website. Information We Collect We may collect personal information from you, such as your name, email address, mailing address, and payment information, when you place an order on our website, sign up for our email newsletter, or contact us. We may also collect non-personal information about your website usage, such as the pages you visit and the links you click, through the use of cookies and similar tracking technologies.
HOW WE USE YOUR INFORMATION
We use the personal information we collect to process your orders, communicate with you about your orders or our products, and send you marketing communications if you have opted in to receive them. We may also use aggregated, non-personal information to improve the functionality and user experience of our website.
SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in operating our website and fulfilling your orders, such as payment processors and shipping carriers. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
In certain circumstances, we may also disclose your information to comply with legal requirements, protect our rights and property, or protect the safety of our customers or the public. Data Security
We implement reasonable security measures to protect the personal information we collect, such as encryption and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.
YOUR CHOICES
You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us at the information provided below. You can also request access to, correction of, or deletion of your personal information by contacting us.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our website after any changes constitutes your acceptance of the new policy.
Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
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